We tried Uber when it was launched in Lahore 6 months ago and we were satisfied like many others but unlike Uber we saw people complaining about Careem since its launch. Although Careem is always busy offering discounts through different banks but their services are not ranked better than its competitors. Here how:
When we took Careem’s ride we couldn’t be more surprised that our captain was 8584.5 KM away in Ethiopia and it will take 11434 minutes (approx 8 days) to reach.
Cancellation fee was charged by Careem for not waiting for Captain to arrive from Ethiopia.
Similar issues are faced by many others, here are some we are mentioning:
This is the last time I take a ride from @CareemPAK — captain made me wait 30 mins when the app said he is 4 mins away
— omar r quraishi (@omar_quraishi) July 25, 2016
He gave Careem another chance after weeks but same disappointment.
Ordered a car at 6:07 pm and Careem app said on it's way – thereafter got no SMS at all on its whereabouts – now taking rickshaw – WTF
— omar r quraishi (@omar_quraishi) August 10, 2016
As Uber is launching in Karachi, many are excited for it.
Cannot wait for @Uber to come to #karachi because @CareemPAK customer service is sucky! Do not recommend them to anyone. #pakistan #karachi
— Aizah (@aizahob) August 2, 2016
Careem was already facing tough competition in Lahore after Uber launch and now its Karachi’s turn to decide.